We are currently delivering to New Zealand addresses only. We will endeavour to despatch as soon as we can, but please allow 3-5 days for delivery from the receipt of your order. Allow an extra 2-4 days for rural delivery. For clients who purchase pallets of products, we will arrange delivery within 14 days. We do accept pre-order.

We do not ship to PO Boxes and all our parcels must be signed for on receipt. We understand that you might be working or attending to your other commitments during normal working hours, in this case you can either provide us with an alternative delivery address where someone can sign for your parcel or a courier will leave a calling card behind and you will have two options: collect your ‘goodies’ from the courier depot or organize a re-delivery free of charge.

Please note that all products are subject to availability. If the product you ordered is not available, we will inform you as soon as possible and you will receive a full refund. Product information and availability is subject to change without notice.

If you have any questions or concerns, please contact Biom NZ Customer Support.